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Arrival Times/Check -In

Your are welcome to arrive from 08:00 in the morning and park directly in front of the hotel.

Your are welcome to leave your luggage with us directly at reception and  enjoy the rest of the day. 

The rooms at Hotel Gabriela are available from 16:00 on the day of arrival.

If you arrive after 17:00, please let us know as reception is open from 08:00-17:00!

ADAPTER FOR POWER SOCKET:

Adapters are available free of charge at reception.

ATM:

You will find the nearest ATM opposite Sport Bacher or at the cable cars!

bambam:

Our aprés ski bar Bambam is open in the afternoon in winter.

baby cot/crib:

We are happy to provide you with a baby cot/crib in your room with the price at an extra charge.

Bus plan:

In summer there is the free hiking bus. In summer and winter the regional bus line 220, timetable is available free of charge at reception.

Bicycles and motorbikes:

Lockable underground car park, plenty of parking spaces available!

Breakfast:

Included in your holiday price is a very rich, regional breakfast buffet-this is located on the first floor. 

Breakfast times are daily from 07:30-10:00.

Luggage storage:

Your are welcome to leave your biscuits in the lobby free of charge on arrival and departure.

bike rental:

Numerous shops around the hotel offer bicycles for hire.

billng:

To avoid long waiting times, we ask you to pay the bill conveniently by QR Code which you will receive in your room shortly before departure, or of course daily at the reception between 08:00-17:00.

Check/out:

Check Out is at the hotel at 10:00 am.

Until then you can leave your car free of charge, after that you must leave it at the entrance to the village.(paid car park).

children:

We are a very family-orientated hotel and look forward to welcoming your children up to the age of 3 free of charge!There is a children´s playroom and en electronic play table in the house.

The tourism association offers many entertaining childcare programs.

We will be happy to advise you!

cable car:

Our hotel is centrally located in Serfaus right next to the cable cars. In summer, the Super Sommer Card is included in the price free of charge!

catering Service:

Our hotel offers breakfast! In the evening you are welcome to book a table in the a´la carte restaurants Hiasl´s Stuben, which is located directly in the hotel, and dine there.

change of bed linen:

You are welcome to come to reception at any time to request a change of bed line.

drugstore:

The Stecher drugstore is located in Serfaus Drogerie Stecher in Serfaus | Serfaus-Fiss-Ladis

In Fiss you will find the Alchemy drugstore DROGERIE AM BERG – ALCHEMY 21 in Fiss | Serfaus-Fiss-Ladis

drinks:

In your room you will find a carafe and glasses for our best Grander tap water, which is available free of charge. 

In the lobby there is a 24h vending machine where you can buy drinks and much more.

dogs:

Your 4-leggged friend is very welcome here. ( for a fee)

Dogs are not allowed in the breakfast room or in the wellness area.

excursions:

A selection of information material about Serfaus-Fiss-Ladis is available around the corner from reception.

Our team at reception will also be happy to help you.

E-charging station for the car:

If you would like to charge your car you are welcome to come to our reception and we will be happy to charge your car in the garage ( for fee) 

emergency call: 

Fire brigade: 122

Police: 133

Rescue: 144

first aid kit:

You will find a first aid kit at the reception.

In case of emergency call 112 ( European emergency number)!

fire and escape route:

Please keep calm and look next to your room door, where you will find an escape route.

funds:

If you have lost or forgotten something, please contact us.

We will be happy to send it to you at your expense!

GROUP TRAVEL

We will be happy to send you a special offer for group holidays.

hygiene products:

You will find free shower gel, soap, shampoo, body lotion, nail file and a hygiene set in your room.

If you hav forgotten your toothbrush, you can buy one in our 24h shop in the lobby.

HIASL'S STUBN Á LA CARTE RESTAURANT:

The regional a'la carte restaurant Hiasl's Stuben is located directly in the hotel and is open daily in the afternoon! Further information here

minibar:

In the rooms you will find a minibar (unfilled).

If you need to refrigerate medication or large items, please let us know at reception!

NIGHT ENTRANCE:

from 22.00 - 8.00 - with room card to the left of Bambam

PAYMENT/ QR CODE

Shortly before departure, you will receive a QR code in your room for the remaining payment, which you can pay by credit card!

pharmacy and doctor:

Private Doctor Med Serfaus Dr. Adi Köhle Home - Med Serfaus

Private Doctor Fissmed: Home (fissmed.at)

Panel Doctor Dr. Robert STEFAN Dr Stefan | Allgemeinarzt mit Hausapotheke in Fiss (dr-stefan.at)

please do not disturb:

If you do not want to be disturbed, you will find a green card in your room and a red card on the back. 

Please hang it in front of the door.

parking:

The Hotel Gabriela has 2 underground car parks and numerous outdoor parking spaces which are valid for your stay. You park comfortably directly in front of the hotel, unload your biscuits, hand us the car keys and we park the car for you!

On the day of departure from 10:00 a.m. the car must be parked at the entrance to the village in the paid car park.

petrol station:

The nearest petrol station is in Ried OMV : 6531 Ried i.o. Reschenstraße 299

payment options:

We accept credit cards, bank cards ( all except American Express) and cash.

room facilities:

All rooms are equipped with bath or shower and WC, Satellite, TV, Flat screen, Radio, Telephone, Safe ( free of charge), Minibar, Bathrobe and Slippers, Hairdryer, Make-Up Mirror, Cozy sitting area or Armchair. 

Find out more in the room overview. Hotel Gabriela **** Serfaus | 4 stars hotel next to the lift (gabriela-serfaus.at)

reception hours:

The reception is open for you daily from 08:00 to 17:00!by phone in your room: 900

room cleaning:

Your room will be cleaned daily by our chambermaids.

if you do not wish to have your room cleaned, please let reception know!

REMAINING PAYMENT:

You are welcome to transfer the remaining amount in advance or pay it directly on site by card or cash.

Slipper:

Thank you for helping us to reduce waste and for bringing your
your own bathing slippers. If required
free slippers at the reception from 8.00 - 17.00.

single Room:

Our hotel offers double rooms for single use!

smoking:

We ask you to smoke only on the balcony and in front of the hotel!

safe:

There is a safe in every room. If you need help using it, please contact us!

ski depot:

This is already included in the price and reserved for you at Sport Bacher, opposite the hotel.

ski equipment hire:

Numerous shops around the hotel offer ski equipment for hire.

ski school:

The nearest shops is 100 meters from the hotel. Your ski school for snowboarding, cross-country skiing, skiing, snow sports in Tyrol, Ihre Skischule für Snowboard, Langlauf, Skifahren, Schneesport in Tirol | Skischule Serfaus (skischule-serfaus.com)

super sommer card:

The Super Sommer Card, mountain lift ticket for all cable car, is included in the holiday price.

A deposit of € 2,00 applies per card.

ski-pass:

You can buy a discounted ski pass at Sport Bacher using the registration form available at reception.

shopping:

There are numerous shops around the hotel and directly in the village.

tv:

All rooms are equipped with televisions with popular TV programmes and radio station.

TOWEL CHANGE

If you would like a change of towels, please place them on the floor.

tap water/drinking water:

fresh spring water of the highest quality flows through the pipes in our hotel.

Grander water ( revitalized water) is available in our rooms, wellness area and breakfast buffet.

So you can drink it without hesitation!

TAxi:

SFL Taxi: +43/54766700

West Taxi: +43/66480658565

Jürgen Schmid Schmid Taxi & Bus +43 664 121 7050

U-bahn:

It is small, driverless, it connects and breaks records. What are we talking about?

The Serfaus underground railway, of course! It is world´s smallest, highest underground railway suspended on air cushions and is one of the highlights in Serfaus-Fiss-Ladis.

The underground station is located next to the hotel! The current opening hours can be found under Opening hours lifts. Serfaus Fiss Ladis | Familienurlaub in Tirol (serfaus-fiss-ladis.at)

vending machine 24h in the lobby:

In our hotel lobby, right next to the reception, there is a vending machine around the corner where you can buy drinks, snacks, etc... 24 hours a day.

wellness:

Our wellness area with sauna, steam bath, infrared cabin and relaxation room on the first floor is open daily from 16:00-19:00. In bad weather also earlier.

wifi/wlan:

We have free W-Lan throughout the house.

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